Frequently Asked Questions

• Do you install and replace water heaters in Myrtle Beach and Conway?
  Yes—SOS Plumbing installs and replaces tank and tankless water heaters across Horry County, including Myrtle Beach, Conway, Surfside Beach, Murrells Inlet, and Pawleys Island. SOS Plumbing. Our service area is large. We serve Horry County, Georgetown County, Marion County and Florence County.

• Can you convert my old tank to a tankless water heater?
  Absolutely. We handle full tank-to-tankless conversions, including proper gas line sizing/venting and code compliance for reliable, efficient hot water. SOS Plumbing

• Do you service electric water heaters?
  Yes—we diagnose, repair, and replace electric water heaters, including elements, thermostats, and full unit swaps. SOS Plumbing+1

• How fast can you replace a failed water heater?
  Standard tank replacements are typically same-day once materials are on site; tankless conversions usually take about a day. SOS Plumbing

• Do you pull permits for water heater installation or repiping?
  Yes. Where required, we handle the permit and schedule inspections so your project is fully code-compliant. SOS Plumbing

• What areas do you serve?
  We serve Horry County (North Myrtle Beach, Myrtle Beach, Conway, Socastee, Surfside, Garden City, Murrells Inlet, Pawleys Island) and also work in Georgetown and Marion counties. SOS Plumbing+1

• Do you offer 24/7 emergency plumbing?
  Yes—our emergency line is open 24/7 for urgent plumbing issues. SOS Plumbing

• Can you repair leaking water heaters?
  Yes. We fix temperature/pressure relief issues, elements, anode rods, valves, and supply lines—and advise when replacement is the better long-term value. SOS Plumbing

• What’s included in a professional water heater install?
  Right-sizing, pan/drain, expansion/relief as applicable, safe venting or electrical, start-up, and a walkthrough of maintenance/warranty. SOS Plumbing

• Do you work on tankless descaling and maintenance?
  Yes—routine descaling keeps tankless units efficient and extends lifespan; we’ll recommend a schedule based on your water quality. SOS Plumbing

• Can you inspect my plumbing with a camera?
  Yes—SOS Plumbing offers camera/video inspections to pinpoint clogs, cracks, and root intrusions before we repair. SOS Plumbing

• Do you unclog drains and toilets?
  Every day. From kitchen sinks to mainline stoppages, we snake, clear, and verify proper flow. SOS Plumbing

• Do you repair or replace leaking pipes?
  Yes—spot repairs, whole-home repipes (PEX or copper), and pressure testing for long-term reliability. SOS Plumbing

• Do you handle repiping projects?
  We do, and for many homes it’s a 1–3 day process depending on size and access; we plan, replace, test, and provide patching guidance. SOS Plumbing

• Can you install new faucets, showers, and toilets?
  Yes—full fixture installs and replacements for bathrooms and kitchens, including shut-offs and supply lines. SOS Plumbing

• Do you repair faucets, disposals, and showers?
  Yes—cartridges, valves, disposals, shower diverters, and more. We stock common parts to finish quickly. SOS Plumbing

• Do you offer sewer cleaning and repair?
  Yes—snaking, jetting, and repair solutions to restore safe, reliable flow. SOS Plumbing

• Do you work on outdoor plumbing (spigots, showers, lines)?
  Yes—outdoor line leaks, hose bibbs, and outdoor shower installs/repairs are part of our regular service. SOS Plumbing

• Can you help with water pressure or “no hot water” problems?
  Yes—we troubleshoot pressure regulators, supply issues, and water heater performance to restore steady hot water. SOS Plumbing

• Do you install whole-home water filtration?
  Yes—filtration and purification options to protect fixtures, improve taste, and reduce scale that can shorten water-heater life. SOS Plumbing

• How do I know if I need a new water heater vs. a repair?
  Units 8–10+ years old with repeated failures or rust often cost more to keep fixing; we’ll price both repair and replacement so you can decide. SOS Plumbing

• What size water heater do I need for my family?
  We size by occupants, fixtures, and usage; for many homes that’s a 40–80-gallon tank or a 7–11+ GPM tankless—matched to your demand. SOS Plumbing

• Do you handle both residential and commercial plumbing?
  Yes—homes, rental properties, light commercial, and remodel/renovation work. SOS Plumbing

• Are you licensed and insured?
  Yes—SOS Plumbing is a licensed and insured plumbing service. Facebook

• Do you offer upfront pricing?
  Yes—clear communication and upfront pricing are core to how we work; you’ll know the costs before we begin. SOS Plumbing

• Can you replace just the heating elements in my electric water heater?
  Yes—element and thermostat swaps are common; we’ll also check anode rod and sediment buildup to prevent repeat issues. SOS Plumbing

• Do you service Little River, Loris, Aynor, and Carolina Forest?
  Yes—we regularly serve these communities as part of our Horry County coverage area. SOS Plumbing

• Will I be without water during a repipe or heater swap?
  We stage work to minimize downtime; water-heater swaps are typically limited to the install day, and repipes are sequenced to keep essentials available. SOS Plumbing

• Can you check for hidden leaks in walls or under the house?
  Yes—leak detection, thermal/camera tools, and pressure tests help us find and fix hidden leaks fast. SOS Plumbing

• Do you provide free evaluations/estimates?
  Yes—request a free evaluation for water heater installation, tankless upgrades, or repiping and we’ll build a plan that fits your home. SOS Plumbing